Return & Refund Policy
At Sukooon Wellness, we prioritize your satisfaction and trust.
Return Policy
If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Please ensure that the product is unused, unopened, and in its original packaging.
How to Return:
- Contact our customer support at email@skooon.store or call us at +92 346 7145556.
- Provide your order number and reason for return.
- Ship the product to our facility in Faisalabad. The return shipping cost will be borne by the customer unless the product is defective or incorrect.
Refund Policy
Refunds are processed within 7-10 business days after we receive the returned product and verify its condition. Refunds will be issued to the original payment method or as store credit, based on your preference.
Non-Refundable Items:
- Products that have been opened or used.
- Items returned after the 30-day period.
- Products purchased on sale or special promotion.